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Privacy Policy

Last Updated: December 4, 2025

Strong Tower Cyber ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strongtowercyber.tech (the "Site") or use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Schedule a consultation through our booking system
• Contact us via email or phone
• Fill out forms on our Site
• Subscribe to our communications
• Engage our services

This information may include:

• Contact Information: Name, email address, phone number, company name
• Business Information: Company size, revenue range, technology needs, current challenges
• Communication Data: Messages, feedback, and correspondence with us
• Scheduling Information: Appointment preferences and meeting details

1.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent on pages, navigation paths
• Referral Information: The source that referred you to our Site

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Schedule and manage consultations and meetings
• Provide fractional CTO services and technology consulting
• Respond to inquiries and provide customer support
• Deliver project updates and implementation services

2.2 Business Operations

• Process and fulfill service agreements
• Send invoices and process payments
• Maintain records of our business relationship
• Comply with legal and regulatory obligations

2.3 Communication

• Send you information about our services
• Provide updates and newsletters (with your consent)
• Send administrative information and service updates
• Respond to your questions and requests

2.4 Website Improvement

• Analyze Site usage and improve user experience
• Monitor and enhance Site performance and security
• Develop new features and services

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Scheduling Services: Microsoft Bookings for appointment scheduling
• Email Services: Email hosting and communication platforms
• Website Hosting: Web hosting and infrastructure providers
• Analytics: Website analytics and performance monitoring

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Legal processes or investigations
• Protection of our rights, property, or safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and hosting
• Content Security Policy (CSP) headers
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, regulatory, or contractual obligations
• Resolve disputes and enforce our agreements
• Maintain business records as required by law

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to the personal information we hold about you
• Receive a copy of your information in a portable format

6.2 Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your contact and business information

6.3 Deletion

• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for processing your information

6.4 Objection and Restriction

• Object to certain processing of your information
• Request restriction of processing in certain circumstances

6.5 Marketing Communications

• Opt-out of marketing emails by clicking the unsubscribe link
• Manage your communication preferences

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Services

7.1 Microsoft Bookings

Our Site uses Microsoft Bookings for appointment scheduling. When you book a consultation, your information is processed by Microsoft in accordance with their privacy policy. Please review Microsoft's Privacy Statement for more information.

7.2 External Links

Our Site may contain links to third-party websites (e.g., LinkedIn, GitHub). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Cookies and Tracking Technologies

We use minimal tracking technologies on our Site:

8.1 Essential Cookies

We use essential cookies necessary for the Site to function properly, including:

• Session management
• Security features
• Basic functionality

8.2 Analytics

We may use analytics tools to understand how visitors use our Site. This helps us improve user experience and Site performance.

You can control cookies through your browser settings. However, disabling cookies may affect Site functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Site or services, you consent to this transfer.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at contact@strongtowercyber.tech.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated Privacy Policy on our Site
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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